DREAMJILI's Commitment Privacy Policy

DREAMJILI is a trusted online gaming platform for players in the Philippines. We believe that your privacy is a fundamental right, and it shapes the way we handle the information you share with us. This privacy policy is here to help you understand what personal data we collect, why we collect it, and how we protect it while you enjoy our services.

When you use our platform, we treat every piece of information you provide with the highest level of care. DREAMJILI never sells your personal details, and we do not share them with third parties without your explicit approval. Our focus is to deliver a gaming environment that feels safe, transparent, and dependable for every player.

This policy applies to the official DREAMJILI website located at dreamjili.shop and all related services that come with it. If any part of this policy does not work for you, please avoid using our services and reach out to our support team instead.

DREAMJILI collects your data in different ways depending on how you use the platform. In the sections below, we explain exactly which types of information we gather and the reasons behind each request.

At DREAMJILI, we collect and use your personal information only for clear, legitimate purposes that are directly tied to your account and the services we provide. We never gather data for no good reason, and we never apply it to activities that are not explained in this policy.

• We need your details to create your DREAMJILI account, verify who you are, and manage your profile so everything stays updated and secure whenever you log in.
• Your information is also used to process deposits and withdrawals. This includes checking the payment method you selected, recording the amount in Philippine pesos (PHP), and making sure the transaction goes through safely.
• We use your account data to keep our gaming services running smoothly. From loading your favorite games in the DREAMJILI lobby to keeping your session stable, this helps the platform work the way it should for every Filipino player.
• If you give us your consent, we may send you promotional emails, text messages, or in-app alerts about bonuses and special offers. You have full control over these communications and can change your preferences at any time.
• To keep DREAMJILI a safe place to play, we use your information to prevent fraud, money laundering, and other illegal activities. This includes monitoring unusual transaction patterns and protecting your account from unauthorized access.
• We also process personal data to fulfill legal and regulatory obligations. This covers the requirements set by Philippine authorities, including the rules that govern licensed gaming operators.
• Your data helps us improve the quality of our services and the overall user experience. By understanding how players use the platform, we can fix issues faster and introduce features that make your time on DREAMJILI better.
• We use account information to support responsible gaming. This may include observing play patterns, applying deposit limits when needed, and reminding players aged 21 and above to enjoy the platform in a balanced and controlled way.

DREAMJILI stores your personal data on secure servers that are protected with modern security measures. We only keep information for as long as it is necessary for the purposes described above. Even after you decide to close your account, certain records may still need to be retained for a fixed period to meet legal, tax, or regulatory requirements in the Philippines.

• Active account data is kept for as long as your DREAMJILI account remains open and active.
• Transaction records covering deposits and withdrawals are kept for five years to comply with legal obligations.
• KYC identity documents are retained for three years after your account is closed.
• Log files and technical data such as IP addresses and device details are stored for twelve months.
• Marketing consent records are kept for three years after you unsubscribe from our promotional messages.

DREAMJILI will never sell your personal information to anyone. However, to operate the platform properly, we may share limited data with a few trusted partners who assist with things like technical hosting, game software, and security services. These partners only receive what is necessary to do their job.

• Payment Processors: To complete your deposits and withdrawals, we share certain transaction details with payment gateways. For example, we work with trusted local e-wallet providers such as GCash so you can move funds in and out securely and quickly.
• KYC Service Providers: We may also share your information with authorized verification agencies when we need to confirm your identity as part of the KYC process.
• Law enforcement agencies: DREAMJILI may also be required to share specific information when ordered to do so by a court, regulator, or other authorized government body as part of a lawful investigation or legal proceeding.
• Technology partners: A limited set of details is shared with technology providers who help run and maintain the platform, and this is only given when it is actually needed to keep the services working.

The DREAMJILI website uses cookies. These are small text files stored on your browser that help improve your overall experience. They allow the site to remember your actions and preferences, making your next visits smoother and more personalized.

• Essential cookies: Essential cookies: These are needed for login sessions and security, so they cannot be turned off.
• Functional cookies: Functional cookies: These help the site remember your preferences and settings so you do not have to set them again each time you visit.
• Analytics cookies: Analytics cookies: These let us study how visitors use the site so we can improve our services and make navigation better for everyone.
• Marketing cookies: Marketing cookies: These are used to show you relevant advertisements, and they are only activated with your consent.

You can control or delete cookies at any time through your browser settings. However, please note that turning off certain cookies may prevent some features of the site from working as expected.

As a DREAMJILI user, you have important rights over your personal information. We respect these rights and make it easy for you to exercise them whenever you need to.

• Right to access: Right to access: You have the right to know exactly what personal information we keep about you and how it is being used.
• Right to correction: Right to correction: You may ask us to correct any inaccurate or outdated information we hold about you.
• Right to Erasure: Right to deletion: You may request the deletion of your personal data under certain conditions, in line with applicable laws and our data retention policies.
• Right to Data Portability: You may request a copy of the personal information we hold about you in a structured, commonly used format.
• Right to Object: You can object if your information is being processed for purposes that go beyond your original consent.
• Right to Withdraw Consent: You may withdraw your marketing consent at any time, no questions asked.

DREAMJILI enforces a strict 21+ policy. Anyone below the legal gambling age is not allowed to use the platform. We do not collect personal information from minors, and we never let them register an account.

• Age is verified at the time of registration, and additional checks may be required.
• When we see anything unusual, we will request KYC documents to confirm your identity and age.
• If we identify an account held by a minor, that account is closed immediately.
• Any personal data found to belong to a minor is removed from our records right away.

DREAMJILI uses industry-standard security technology to protect your information. Our security team monitors the systems 24 hours a day to keep your account and personal data safe.

• All stored information is secured with AES-256 encryption.
• Data transmission is encrypted with SSL/TLS protocols.
• Two-factor authentication (2FA) is available for stronger account privacy and protection.
• We conduct regular security audits and penetration testing to keep our defenses up to date.
• Automatic alerts are sent whenever a suspicious login attempt is detected.
• Data backups are stored in secure locations and performed regularly.

For any questions, requests, or complaints about your privacy, reach out to our dedicated privacy team. We are always ready to assist you.

• Email: [email protected]
• Live Chat: Available 24/7 on the platform.
• Complaint response: Within 30 business days.
• Urgent security issues: We respond within 24 hours.

This privacy policy may be updated from time to time. For significant changes, we will notify you by email or through the platform. The latest version will always be available on this page.